GUARANTEE ADJUSTMENTS AND RETURN OF MATERIAL TO THE FACTORY
As we are just starting the 1950 season, this is a good time to call to your attention the matter of handling adjustments.
A red guarantee card is being inserted in the Riders’ Instruction Book and placed in the tool box with each new machine shipped. This red guarantee card must be completely filled out and mailed to the Indian Sales Corporation,
Hendee Street, Springfield, Massachusetts, immediately after the sale of the machine is completed.
THIS IS OUR RECORD OF THE SALE, AND ALL ADJUSTMENTS ARE CHECKED AGAINST THE RED GUARANTEE CARD. YOUR NEGLECT TO FILE IT WITH US DEPRIVES YOU AND YOUR CUSTOMER OF THE GUARANTEE.
No adjustments will be made unless a “Parts Returned for Factory Adjustment” card (Form M-709) is completely filled out and mailed to us covering each part returned. Failure to do this simply holds up your request for adjustment and no parts will be inspected unless the tags are received completely filled out. Parts must be sent to us within 30 days after they are removed from the machine.
When a number of parts are returned, they must be listed on Form M-710. These forms (M- 709 and M-710) may be ordered from us on Advertising Department Order Blanks.
Do not send in any NEW PARTS for credit without first obtaining the written permission from our Parts and Accessory Department Manager. Neither the Service Department nor any other persons can authorized the return of new parts.
If you will follow these instructions, it will help greatly in promptly handling all requests for adjustment.
Walter Brown
Service Manager
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